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Supporting smoother generic transitions

Specialty generics are increasingly available, expanding therapy options for patients with complex conditions. CVS Specialty® is here to help simplify transitions.

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Navigate expanded therapy options

Depending on benefit design, formulary requirements and applicable state regulations, some patients may transition from a brand-name specialty medication to a specialty generic alternative. CVS Specialty supports practices and patients throughout these changes with clear communication and coordinated care.

Manage changes with confidence

When your patient needs to transition to a specialty generic, maintaining continuity of care is important.

CVS Specialty proactively notifies prescribers when eligible patients may be affected and supports prescription updates through your EHR workflow when available.

Our CareTeam also coordinates prior authorization (PA) submissions* for transitions and new therapy starts. Together, these services help simplify the process and improve the specialty pharmacy experience.

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“CVS Specialty supports these moments with clinical expertise, connected technology and coordinated pharmacy care — helping to simplify the experience while keeping the patient-provider relationship at the center. ”

 

Lucille Accetta, RPh, MPH, MBA
SVP, Chief Pharmacy Officer & Head of CVS Specialty Operations

Your trusted resource for transitions

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    Proactive messaging

    We notify prescribers of specialty generic coverage changes and support one-click prescription updates through compatible EHR workflows.

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    Simplified workflows

    More than 50% of PA requests* are submitted without extra paperwork, and providers can track prescription status*.

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    Connected access

    We help coordinate medication access and dispensing, and connect patients to third-party financial assistance and social support.

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    Ongoing support

    Our CareTeam helps patients understand therapy changes, coverage updates and what to expect during a generic transition.

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Improving efficiency throughout transitions

Whether patients are starting a specialty generic or transitioning from a brand-name medication, CVS Specialty provides ongoing guidance throughout the process.

From proactive notifications and one-click prescription updates to coordinated dispensing, our teams help simplify transitions and support continuity of care.

Clinical considerations

A specialty generic medication is an FDA-approved generic drug that meets the criteria for specialty management due to factors like route of administration, handling requirements, monitoring needs or safety considerations. While this medication is generic, its clinical complexity and intended use are comparable to the brand-name medication. These products are dispensed by specialty pharmacies.

Yes. Specialty generics approved by the FDA are reviewed for quality, strength, purity and performance. When a generic product receives an A-rating in the FDA Orange Book, the FDA considers it therapeutically equivalent to the reference product. CVS Specialty dispenses A-rated specialty generics. Prescribers can consult the FDA Orange Book for product-specific therapeutic equivalence information.

Generally, the dosing, route of administration and monitoring requirements for specialty generics are the same as the reference product. If the reference product is subject to a REMS (Risk Evaluation Mitigation Strategy) or other safety program, the specialty generic is typically subject to the same or similar requirements.

However, certain formulation details, delivery devices or ancillary supplies may vary by manufacturer. Review the prescribing information (PI) available on the manufacturer's website or the FDA Online Label Repository.

Prescribing and PAs

This depends on the medication and your patient’s prescription benefit plan. Some plans allow dispensing of an FDA‑approved generic under an existing prescription, while others require a new prescription specifying the covered product. CVS Specialty will contact you if additional documentation or a new prescription is required.

In some cases, an existing prior authorization may transition to the covered specialty generic. In other situations, a new PA is required. When needed, CVS Specialty will coordinate with your practice to facilitate the PA submission and help reduce delays.

Clinical treatment decisions remain between patients and their providers, and coverage requirements vary by plan. When a specific product is clinically necessary, supporting documentation may be required. CVS Specialty can work with your office to coordinate documentation, prior authorization updates and other information needed for payor review to help minimize delays.

Coverage, cost and access

Coverage varies by medication and payor. Specialty generics may be covered under either the pharmacy or medical benefit, depending on plan design and route of administration.

Formulary updates may also require a medication substitution, a new prescription or an updated prior authorization. CVS Specialty can notify prescribers when a patient may be eligible for a specialty generic substitution and support transition planning in accordance with their plan benefit design.

Specialty generics may help lower out-of-pocket costs compared with brand-name specialty therapies in some cases. However, patient cost sharing depends on the prescription benefit plan or medical benefit design, formulary placement, coverage requirements and any applicable financial assistance programs. Because costs can vary, providers should refer patients to CVS Specialty or their benefit plan for patient-specific coverage and cost information.

Once a medication's patent and exclusivity period have expired, lower development costs can help broaden access to a wider array of therapies. As a result, prescription benefit plans may update formularies to prefer specialty generics as part of their overall cost-management strategies.

Availability of manufacturer or third-party financial assistance programs varies by medication and program requirements. At CVS Specialty, our CareTeams can help patients identify programs that may be available and assist with the enrollment process when appropriate. Eligibility is determined by the program sponsor or administrator.

Transition support

CVS Specialty supports brand to generic transitions by coordinating communications, access requirements and patient support activities throughout the process. When appropriate, CVS Specialty can notify prescribers and patients about specialty generic transitions, coverage changes and next steps to help support awareness and coordination. Throughout the transition, CVS Specialty provides:

  • Clinical support from specialty pharmacists and nurses experienced in complex, rare and chronic conditions
  • Benefit verification, prior authorization support and care coordination
  • Medication access support, dispensing coordination and refill management to help maintain continuity of care
  • Patient education, adherence outreach and ongoing support from experienced CareTeams
  • Connections to third-party financial assistance programs and support when appropriate

Specialty generic prescriptions may be sent to any CVS Pharmacy® or directly to CVS Specialty. Providers may send prescriptions via ePrescribe: 1466033, call 1-800-237-2767 or fax prescriptions to 1-800-323-2445. Local CVS Specialty representatives are available to support your office as needed through this entire process.

Resources for generics

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    Available therapies

    Search the extensive array of specialty brand-name and generic medications currently available at CVS Specialty and Coram®.

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    Enrollment forms

    Access enrollment forms by therapy or condition to get patients transitioned or started on a specialty generic.

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    Patient education

    Personalized education can help patients navigate transitions from brand-name specialty medications to generic alternatives.

Coram (Coram CVS Specialty Infusion Services). EHR (Electronic health record). FDA (U.S. Food and Drug Administration).

 

  • *FOR PA SUBMISSIONS: Some payors have specific utilization management requirements related to PA submissions (e.g., review, submission and/or physical signature by prescribers). CVS Specialty PA support is only available where permissible by payor requirements and applicable law.

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  • *FOR 50% OF PA REQUESTS: CVS Health Enterprise Analytics, April 15, 2020. Actual results may vary depending on benefit plan design, member demographics, programs implemented by the plan and other factors. CVS Specialty Expedite is available exclusively for providers who use compatible EHR systems that participate in the Carequality Interoperability Framework or have an eligible EHR with CVS Health-enabled data connections and a fully executed connectivity agreement. All data sharing and usage complies with applicable privacy laws. Some payors have specific utilization management requirements related to PA submissions (e.g., review, submission and/or physical signature by prescribers). CVS Specialty Expedite is only used where permissible by payor requirements and applicable law.

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  • *FOR TRACK PRESCRIPTION STATUS: CVS Specialty Central is available for specialty therapy prescribers. Visibility includes prescriptions sent to CVS Specialty, CVS Pharmacy Specialty Services, and Coram CVS Specialty Infusion Services. Tracking information will appear in the status dashboard when available from the shipping partner. Digital scheduling and live chat may not be available for all therapies.

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The information contained in this communication is provided in summary form. It is not intended for use as the sole basis of clinical treatment, as a substitute for reading the original research, nor as a substitute for the knowledge, skill, and judgment of the medical provider. This content is subject to change.



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This document contains references to brand-name prescription drugs that are trademarks or registered trademarks of pharmaceutical manufacturers that are not affiliated with CVS Specialty.