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Non-Discrimination and Accessibility Notice (ACA § 1557)

CVS/specialty complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CVS/specialty does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


  • Provides certain aids and services, free of charge, when necessary so that people with disabilities have an equal opportunity to communicate effectively with us, such as:
    • Auxiliary aids and services
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides language services, free of charge, when necessary to provide meaningful access to people whose primary language is not English, such as:
    • Qualified interpreter
    • Information written in other languages

If you need these services, contact Customer Care toll-free at 1-866-322-0984, Monday through Friday 6:30 a.m. to 8 p.m. (CST). TTY users should call 711.

If you believe that CVS/specialty has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Grievance Department
Attn: Civil Rights Coordinator
P.O. Box MC 1234
Woonsocket, Rhode Island  02895

Fax: 1-401-652-9935

You can file a grievance by mail, or by fax. If you need help filing a grievance, the CVS/specialty Grievance Department’s Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 1-800-537-7697 (TDD).

Complaint forms are available at


ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-866-322-0984 (TTY: 711).


ATENCIÓN: Si usted habla español, tenemos servicios de asistencia lingüística disponibles para usted sin costo alguno. Llame al 1-866-322-0984 (TTY: 711).


小贴士:如果您说普通话,欢迎使用免费语言协助服务。请拨 1-866-322-0984 (TTY: 711).


CHÚ Ý: Nếu quý vị nói tiếng Việt, thì có sẵn các dịch vụ trợ giúp ngôn ngữ miễn phí dành cho quý vị. Hãy gọi số 1-866-322-0984 (TTY: 711).


알림: 한국어를 하시는 경우 무료 통역 서비스가 준비되어 있습니다. 1-866-322-0984 (TTY: 711)로 연락주시기 바랍니다.


Pansinin: Kung nagsasalita ka ng Tagalog, mga serbisyo ng tulong sa wika, nang walang bayad, ay magagamit sa iyo. Tawagan ang 1-866-322-0984 (TTY: 711).


ВНИМАНИЕ: Если вы говорите на русском языке, вам будут бесплатно предоставлены услуги переводчика. Звоните по телефону: 1-866-322-0984 (TTY: 711).


.(مالحظة: إذا كنت تتحدث العربية، تتوفر خدمات المساعدة اللغوية مجان أجلك. اتصل بالرقم 0984-322-866-1 (من الهاتف النصي: 711


ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-866-322-0984 (TTY: 711).


ATTENTION : Si vous parlez français, des services gratuits d’interprétation sont à votre disposition. Veuillez appeler le 1-866-322-0984 (TTY: 711).


UWAGA: Dla osób mówiących po polsku dostępna jest bezpłatna pomoc językowa. Zadzwoń pod numer 1-866-322-0984 (TTY: 711).


ATENÇÃO: Se fala português, estão disponíveis serviços gratuitos de assistência linguística na sua língua. Telefone para 1-866-322-0984 (TTY: 711).


ATTENZIONE: Se lei parla italiano, sono disponibili servizi gratuiti di assistenza linguistica nella sua lingua. Chiami 1-866-322-0984 (TTY: 711).


お知らせ: 日本語での対応を望まれる方には、無料で通訳サービスをご利用になれま す。電話番号1-866-322-0984 (TTY: 711). までお問い合わせ下さい。


BITTE BEACHTEN: Wenn Sie Deutsch sprechen, stehen Ihnen unsere Dolmetscher unter der Nummer 1-866-322-0984 (TTY: 711) kostenlos zur Verfügung.


.تماس بگیرید. تماس بگیرید (TTY: 711)   توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 0984-322-866-1

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