Nondiscrimination and Accessibility Notice (ACA § 1557)

CVS/specialty complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CVS/specialty does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

CVS/specialty:

  • Provides certain aids and services, free of charge, when necessary so that people with disabilities have an equal opportunity to communicate effectively with us, such as:
    • Auxiliary aids and services
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides language services, free of charge, when necessary to provide meaningful access to people whose primary language is not English, such as:
    • Qualified interpreter
    • Information written in other languages

If you need these services, contact Customer Care toll-free at 1-866-322-0984, Monday through Friday 6:30 a.m. to 8 p.m. (CST). TTY users should call 711.

If you believe that CVS/specialty has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

CVS/specialty
Grievance Department
Attn: Civil Rights Coordinator
P.O. Box MC 1234
Woonsocket, Rhode Island  02895

Fax: 1-401-652-9935

You can file a grievance by mail, or by fax. If you need help filing a grievance, the CVS/specialty Grievance Department’s Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

ENGLISH
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-866-322-0984 (TTY: 711).

SPANISH
ATENCIÓN: Si usted habla español, tenemos servicios de asistencia lingüística disponibles para usted sin costo alguno. Llame al 1-866-322-0984 (TTY: 711).

CHINESE
小贴士:如果您说普通话,欢迎使用免费语言协助服务。请拨 1-866-322-0984 (TTY: 711)。

VIETNAMESE
CHÚ Ý: Nếu quý vị nói tiếng Việt, thì có sẵn các dịch vụ trợ giúp ngôn ngữ miễn phí dành cho quý vị. Hãy gọi số 1-866-322-0984 (TTY: 711).

KOREAN
알림: 한국어를 하시는 경우 무료 통역 서비스가 준비되어 있습니다. 1-866-322-0984 (TTY: 711)로 연락주시기 바랍니다.

TAGALOG
Pansinin: Kung nagsasalita ka ng Tagalog, mga serbisyo ng tulong sa wika, nang walang bayad, ay magagamit sa iyo. Tawagan ang 1-866-322-0984 (TTY: 711).

RUSSIAN
ВНИМАНИЕ: Если вы говорите на русском языке, вам будут бесплатно предоставлены услуги переводчика. Звоните по телефону: 1-866-322-0984 (телетайп: 711).

ARABIC
.(مالحظة: إذا كنت تتحدث العربية، تتوفر خدمات المساعدة اللغوية مجان أجلك. اتصل بالرقم 0984-322-866-1 (من الهاتف النصي: 711

FRENCH CREOLE
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-866-322-0984 (TTY: 711).

FRENCH
ATTENTION : Si vous parlez français, des services gratuits d’interprétation sont à votre disposition. Veuillez appeler le 1-866-322-0984 (TTY: 711).

POLISH
UWAGA: Dla osób mówiących po polsku dostępna jest bezpłatna pomoc językowa. Zadzwoń pod numer 1-866-322-0984 (TTY: 711).

PORTUGUESE
ATENÇÃO: Se fala português, estão disponíveis serviços gratuitos de assistência linguística na sua língua. Telefone para 1-866-322-0984 (TTY: 711).

ITALIAN
ATTENZIONE: Se lei parla italiano, sono disponibili servizi gratuiti di assistenza linguistica nella sua lingua. Chiami 1-866-322-0984 (TTY: 711).

JAPANESE
お知らせ: 日本語での対応を望まれる方には、無料で通訳サービスをご利用になれま す。電話番号1-866-322-0984 (TTY: 711)までお問い合わせ下さい。

GERMAN
BITTE BEACHTEN: Wenn Sie Deutsch sprechen, stehen Ihnen unsere Dolmetscher unter der Nummer 1-866-322-0984 (TTY: 711) kostenlos zur Verfügung.

FARSI
.تماس بگیرید. تماس بگیرید (TTY: 711)   توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 0984-322-866-1