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It’s critical that patients with rare diseases start the right therapy quickly and adhere to their treatment plans.
CVS Specialty® tailors our strategies to address small patient populations. For the past three years, we’ve had access to more rare disease drugs than any other specialty pharmacy in limited distribution networks of one to four specialty pharmacies overall.* We also offer high-touch, specialized condition-specific Centers of Excellence to support patients.
See what our best-in-class specialty pharmacy can do for you
- Adaptable infrastructure and high-touch services such as specially trained and dedicated clinical and account teams
- Flexible collaboration with Hub programs, including a single point of contact to proactively manage patient communications
- Patient communications like custom referral statuses, patient messaging and clinical data collection
- Near real-time referral status updates and reporting for manufacturers through the CVS Specialty Real-Time Status Portal
- Product-specific expertise and access to ~220 rare disease LDDs, including nearly 40 ultra rare*
- Dedicated, product-specific CareTeams to provide personalized support and education
- Unmatched pharmacy access with home delivery and pickup at 9,000+ CVS Pharmacy® locations*
- Easy-to-use and secure digital tools send product-specific messaging and provide patient choice for working with CareTeam
- Guided support and outreach through patient-preferred channels
- Integrated EHR connectivity to help minimize manual work, prevent errors during the PA process, and get patients started on therapy quickly and easily
- CVS Specialty Central® to give providers secure, convenient access to patients’ specialty prescription status through an on-demand, web-based dashboard
- First‑fill notifications to support patient readiness with nearly 98% of CVS Specialty patients enrolled in two‑way digital communications*
Patient spotlight: Eric's journey
[On screen with instrumental background music plays]
Eric’s story
[Voice over]
Living with pulmonary arterial hypertension. You know, when you're diagnosed with this disease, it's it's something you. We had never heard of. You know, it's such a rare disease. Only 500,000 people a year are diagnosed with this disease.
[Text on screen]
Eric was given two to four months to live after his diagnosis
[Voice over]
I left the hospital, I was put on a pump, and I was administered drugs into my heart 24 over seven. And I never thought I was going to get off of that pump. I'm lucky, you know, I have a really good team around me. I've got a great cardiologist, I've got a great psychologist. Part of my care team is CVS Specialty.
CVS sent an in-home nurse to me once a week. She was a soothing voice. She was an educational voice. And she really, you know, more than me. Helped my wife and kids. Because, as you can imagine, it was just. It was a traumatic time and a crazy time.
[Text on screen]
Coram/CVS Specialty Pulmonary Hypertension nurses complete specialized training in pulmonary health disease states and therapies.
[Voice over]
I learned very early on that walking helped me mitigate the side effects of the medications that I was on, and it also helped with positive mental health. And so, I started to walk and I started walking, and I walked a mile to three. Eventually, I was walking longer and longer distances. After a year, my heart made almost a complete recovery, and I was taken off the pump.
And I'm on more oral medications, which I'm on today and I'll be on for the rest of my life. And CVS provides me those medications.
[Text on screen]
Now, Eric walks thousands of miles annually to raise awareness for Pulmonary Hypertension and fundraise.
[Voice over]
It's been a while, five years. It's been a while journey and CVS has played a big part in that. So, thank you.
[On screen with instrumental background music plays]
CVS Health logo
Specialized support for complex conditions
When diagnosed with pulmonary arterial hypertension, Eric was given two to four months to live. Today, he’s still going strong with our help.
98%
of CVS Specialty patients enrolled in two-way digital communications
“We’re new to CVS Specialty. I’m very impressed with the ease of intake, transition, online ordering and supply delivery. I’m also really happy with the overall communication. It means everything when my plate is so full between work and taking care of a child with a rare disease.”
Patient caregiver
Interested in learning more?
Let’s talk and find a solution that works for you and the patients you serve.
Limited distribution drugs (LDDs). Electronic health record (EHR). Prior authorization (PA).
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*FOR MORE RARE DISEASE DRUGS THAN ANY OTHER SPECIALTY PHARMACY IN LIMITED DISTRIBUTION NETWORKS OF ONE TO FOUR SPECIALTY PHARMACIES OVERALL SOURCE: CVS Specialty Analytics, 2025. LDD tracker.
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*FOR ~220 RARE DISEASE LDDs, INCLUDING NEARLY 40 ULTRA RARE SOURCE: CVS Health Analytics, 2024. CVS Health Specialty Definition, Drug List and Data Management, 2024. Data pulled from the Enterprise Specialty Drug Tool/File December 2024. The limited distribution status of a product is subject to change. The data reflects the limited distribution status of the product as of the date the data was pulled.
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*FOR UNMATCHED PHARMACY ACCESS WITH HOME DELIVERY AND PICKUP CLAIM: Specialty delivery options are available where allowed by law. In-store pick up is currently not available in Oklahoma. Puerto Rico requires first-fill prescriptions to be transmitted directly to the dispensing specialty pharmacy. Products are dispensed by CVS Specialty and certain services are only accessed by calling CVS Specialty directly. Certain specialty medication may not qualify. Services are also available at Long’s Drugs locations.
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*FOR 98% OF SPECIALTY PATIENTS ENROLLED IN TWO-WAY DIGITAL COMMUNICATIONS SOURCE: CVS Health Analytics, 2025. Actual results may vary depending on benefit plan design, member demographics, programs implemented by the plan and other factors.
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*FOR 56% OF SPECIALTY PATIENTS USE ONLINE ORDERING SOURCE: CVS Health Analytics, 2026. Q2 2025 performance. Actual results may vary depending on benefit plan design, member demographics, programs implemented by the plan and other factors.
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*FOR 44% OF SPECIALTY PATIENTS PLACE NON-DIGITAL ORDERS SOURCE: CVS Health Analytics, 2026. Q2 2025 performance. Actual results may vary depending on benefit plan design, member demographics, programs implemented by the plan and other factors.
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*FOR 1 IN 10 PATIENTS USE SPECIALTY CONNECT TO PICK UP PRESCRIPTIONS AT CVS PHARMACY SOURCE: CVS Specialty, November 2025. Includes Specialty Mail and SPRx CarePlus. SPEDM/Golden Gate (SPARCS.PATIENTS)/Specialty Rx by Dispensing Pharmacy-SPAR Rx to Total Shipped, January-October 2025.
