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Message your CareTeam

Have a question? Securely message a nurse or pharmacist specially trained for conditions like yours to get the answers you need. 

Get to know your CareTeam.

Get to know your CareTeam.

When you fill prescriptions with us, you have access to a nurse and pharmacist specially trained for conditions like yours. Together, they are known as your CVS Specialty® CareTeam. You can rely on them to not only answer questions, but to help support you in managing your health and live your best life. The CareTeam includes nurses and pharmacists who can give you personalized support and answer questions about your medication.

You can send a secure message online to your CareTeam anytime when you sign in or register for an account. Our business hours are Monday through Friday, 8 a.m. to 9 p.m. local time.

Get to know your CareTeam.

Get to know your CareTeam.

When you fill prescriptions with us, you have access to a nurse and pharmacist specially trained for conditions like yours. Together, they are known as your CVS Specialty® CareTeam. You can rely on them to not only answer questions, but to help support you in managing your health and live your best life. The CareTeam includes nurses and pharmacists who can give you personalized support and answer questions about your medication.

You can send a secure message online to your CareTeam anytime when you sign in or register for an account. Our business hours are Monday through Friday, 8 a.m. to 9 p.m. local time.

Get your questions answered.

Getting answers to your health questions should be easy.  And with CVS Specialty™, it’s simple to send a secure message to your CareTeam, with questions on side effects, order status and more. To get started, sign in or use TouchID® to access our app. 

  • Tap the messaging icon to get started.
  • Select the topic you’d like to discuss. 
  • Then, type in your question and send.

A CareTeam member trained in your condition will respond as soon as possible. And once they reply, you’ll get a notification. Just sign back in, read the reply, and ask more questions if you’d like. 

CVS Specialty. Providing personalized support, whenever you need it.  

 

Get your questions answered.

Questions and concerns can arise at any time, especially if you’re a new patient. For personalized help, send a message to your CareTeam to ask about:

  • The status of your Rx order
  • Prescription refills
  • Medication symptoms or side effects
  • Billing and insurance questions
  • Drug interactions, and more

Get your questions answered.

Getting answers to your health questions should be easy.  And with CVS Specialty™, it’s simple to send a secure message to your CareTeam, with questions on side effects, order status and more. To get started, sign in or use TouchID® to access our app. 

  • Tap the messaging icon to get started.
  • Select the topic you’d like to discuss. 
  • Then, type in your question and send.

A CareTeam member trained in your condition will respond as soon as possible. And once they reply, you’ll get a notification. Just sign back in, read the reply, and ask more questions if you’d like. 

CVS Specialty. Providing personalized support, whenever you need it.  

 

Get your questions answered.

Questions and concerns can arise at any time, especially if you’re a new patient. For personalized help, send a message to your CareTeam to ask about:

  • The status of your Rx order
  • Prescription refills
  • Medication symptoms or side effects
  • Billing and insurance questions
  • Drug interactions, and more

Look for the “chat” icon to send a message.

Look for the “chat” icon to send a message.

Sign in or register for an account to ask your CareTeam a question. Just look for the “chat” icon in the upper-right corner and click or tap to send a message. Your CareTeam will respond as soon as possible.

Sign in or register for an account to send a secure message to your CareTeam

Look for the “chat” icon to send a message.

Look for the “chat” icon to send a message.

Sign in or register for an account to ask your CareTeam a question. Just look for the “chat” icon in the upper-right corner and click or tap to send a message. Your CareTeam will respond as soon as possible.

Sign in or register for an account to send a secure message to your CareTeam

Taking on your condition, together.

Taking on your condition, together.

Managing a specialty condition can be difficult and sometimes isolating. For CVS Specialty patient Judith, the ongoing support she receives from her CareTeam helps her to stay on track with her medication and provides her with a sense of comfort knowing that she’s not alone.

This is my collection of canes that I use.  They help me with the miracle of actually walking.  When I am walking, I walk straight.  I keep my head up and I wiggle my tush.

My name is Judith Rahmani

I was diagnosed with Multiple Sclerosis June the 25th, 1986.

I have been open since day one about the MS, and people weren’t talking much about MS at the time.  And no, there were no medications to do anything about it.  I chose to live with it and live with it well. But I could have never ever done that, if not for my husband and my kids.

When I speak to the Care Team at CVS Specialty, they talk to you as if, and I am not joking, they talk to you as if you are a relative.  The feeling that I have someone who’s in charge of my medications, I don’t feel alone.  Feeling alone is the worst feeling in the world.

We have, with MS, concentration, and focusing, and memory challenges.  At some point, you just say, I’m going to live with this because it’s here.  Give up? No. You ain’t ever gonna quit.

They say knowledge is power.  It’s not just saying, it’s knowing.  It’s knowing what to ask, it’s knowing how to ask, the fact that it is asked. 

When I speak to the Care Team at CVS Specialty, I know they go the extra mile. 

Specialized medications, personalized support.

CVS Specialty

Ready to get started? Visit now.

Taking on your condition, together.

This is my collection of canes that I use.  They help me with the miracle of actually walking.  When I am walking, I walk straight.  I keep my head up and I wiggle my tush.

My name is Judith Rahmani

I was diagnosed with Multiple Sclerosis June the 25th, 1986.

I have been open since day one about the MS, and people weren’t talking much about MS at the time.  And no, there were no medications to do anything about it.  I chose to live with it and live with it well. But I could have never ever done that, if not for my husband and my kids.

When I speak to the Care Team at CVS Specialty, they talk to you as if, and I am not joking, they talk to you as if you are a relative.  The feeling that I have someone who’s in charge of my medications, I don’t feel alone.  Feeling alone is the worst feeling in the world.

We have, with MS, concentration, and focusing, and memory challenges.  At some point, you just say, I’m going to live with this because it’s here.  Give up? No. You ain’t ever gonna quit.

They say knowledge is power.  It’s not just saying, it’s knowing.  It’s knowing what to ask, it’s knowing how to ask, the fact that it is asked. 

When I speak to the Care Team at CVS Specialty, I know they go the extra mile. 

Specialized medications, personalized support.

CVS Specialty

Ready to get started? Visit now.

Taking on your condition, together.

Managing a specialty condition can be difficult and sometimes isolating. For CVS Specialty patient Judith, the ongoing support she receives from her CareTeam helps her to stay on track with her medication and provides her with a sense of comfort knowing that she’s not alone.

*Specialty delivery options are available where allowed by law. In-store pick up is currently not available in Oklahoma. Puerto Rico requires first-fill prescriptions to be transmitted directly to the dispensing specialty pharmacy. Products are dispensed by CVS Specialty and certain services are only accessed by calling CVS Specialty directly. Certain specialty medication may not qualify. Services are also available at Long’s Drugs locations.