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Medication pick up and delivery

With CVS Specialty®, the choice is yours.

Convenience and choice.

Convenience and choice.

We make it as easy as possible to get the medication you need, where you need it. Choose home delivery and your medication will arrive at your door, anywhere nationwide. Or pick it up at any CVS Pharmacy® – the choice is yours.*

Convenience and choice.

Convenience and choice.

We make it as easy as possible to get the medication you need, where you need it. Choose home delivery and your medication will arrive at your door, anywhere nationwide. Or pick it up at any CVS Pharmacy® – the choice is yours.*

Home delivery.

Home delivery.

Contactless delivery comes at no extra cost, and we take great care to ensure your medication arrives on time. We ship in secure nondescript packaging (temperature controlled when necessary) to help ensure quality, privacy and safety.

Home delivery.

Home delivery.

Contactless delivery comes at no extra cost, and we take great care to ensure your medication arrives on time. We ship in secure nondescript packaging (temperature controlled when necessary) to help ensure quality, privacy and safety.

Pick up at CVS Pharmacy.

Pick up at CVS Pharmacy.

Most specialty pharmacies only deliver, but if you prefer to pick up your medication, we can have it available for you at any CVS Pharmacy you choose*. To find a CVS Pharmacy near you, use our Pharmacy Locator.

Pick up at CVS Pharmacy.

Pick up at CVS Pharmacy.

Most specialty pharmacies only deliver, but if you prefer to pick up your medication, we can have it available for you at any CVS Pharmacy you choose*. To find a CVS Pharmacy near you, use our Pharmacy Locator.

Rx delivery 101: What you need to know.

Rx delivery 101: What you need to know.

Receiving Your Shipment & Signature Requirements

Most of our shippers have relaxed their signature requirements for medication deliveries to support social distancing and help keep you safe.

For example, UPS currently allows your to enter a code and your name so you don’t have to touch the hand-held device. To learn more about getting your specialty Rx during the COVID-19 pandemic, please visit our COVID-19 Resource Center.

Rx delivery 101: What you need to know.

Rx delivery 101: What you need to know.

Receiving Your Shipment & Signature Requirements

Most of our shippers have relaxed their signature requirements for medication deliveries to support social distancing and help keep you safe.

For example, UPS currently allows your to enter a code and your name so you don’t have to touch the hand-held device. To learn more about getting your specialty Rx during the COVID-19 pandemic, please visit our COVID-19 Resource Center.

Delivery Days

Regular delivery is Monday through Friday. Some shipments sent by mail may arrive on Saturday. Orders that need to be refrigerated arrive Tuesday through Friday.

Delivery Tracking

You can check your order status any time on your computer or mobile device. Learn more about order status alerts.

Delivery to Remote Areas

In remote areas, deliveries may be as late as 7:30 p.m. (Saturday delivery may not be available.) Check with your CareTeam when placing your order. We’re happy to make different arrangements if needed.

Late or Missing Deliveries

Ensuring that you have your medication when you need it is our top priority. If you don’t receive your order on schedule, call us as soon as possible.

Change of Address

Send a message to your CareTeam or update your account preferences if your address, phone number or delivery preference changes.

Traveling

If you’re on vacation or away from home for an extended period, you can arrange delivery to your current location or a nearby CVS Pharmacy.* Contact your CareTeam or simply change your delivery location online.

Emergency Refills

If you need an emergency refill, call the phone number on your prescription label or 1-800-237-2767.

*Where allowed by law. In-store pick up is currently not available in Oklahoma. Puerto Rico requires first-fill prescriptions to be transmitted directly to the dispensing specialty pharmacy. Products are dispensed by CVS Specialty and certain services are only accessed by calling CVS Specialty directly. Certain specialty medication may not qualify. Services are also available at Long’s Drugs locations.

Refill your prescription

You can easily refill your specialty Rx online in just a few minutes.

Check order status

Always know the status of your Rx order with emails and text alerts.

Condition-specific resources

Access important articles, videos and guides that can help you manage your condition.

Get answers

See how you can send a secure message to a CareTeam member who is specially trained for conditions like yours.

Download our app.
Easily manage your care. Download the CVS Specialty™ Mobile App.