Skip to main content

Know the status of your prescription order.

Enjoy peace of mind – with us, you’ll always know where your order is.

Never miss an Rx order status update.

Never miss an Rx order status update.

Once your specialty Rx has shipped, you can sign in and check your order status online, or you can get status alerts by email or text message.* Simply click or tap the link in your alert to see the status of your order and when it’s scheduled to arrive at CVS Pharmacy® or your chosen delivery address. 

Never miss an Rx order status update.

Never miss an Rx order status update.

Once your specialty Rx has shipped, you can sign in and check your order status online, or you can get status alerts by email or text message.* Simply click or tap the link in your alert to see the status of your order and when it’s scheduled to arrive at CVS Pharmacy® or your chosen delivery address. 

Track your order online.

Track your order online.

You can sign in anytime on your computer or mobile device to check your order status online. You’ll be able to see when your refill is processing, has shipped and has been delivered. We also provide tracking details so you can track the progress of your order.

Track your order online.

Track your order online.

You can sign in anytime on your computer or mobile device to check your order status online. You’ll be able to see when your refill is processing, has shipped and has been delivered. We also provide tracking details so you can track the progress of your order.

Get real-time alerts by text.

Get real-time alerts by text.

Text alerts are a convenient, timely way to stay up to date wherever you are. We send real-time text alerts when:

  • A prescription is ready for refill
  • Your CareTeam needs to reach you
  • An order has shipped
  • A payment is due

To start receiving text alerts, sign in or register for an account, then go to “My Account” and check the box next to “Receive Text Alerts.”**

Sign in or register to get order status alerts by text

Get real-time alerts by text.

Get real-time alerts by text.

Text alerts are a convenient, timely way to stay up to date wherever you are. We send real-time text alerts when:

  • A prescription is ready for refill
  • Your CareTeam needs to reach you
  • An order has shipped
  • A payment is due

To start receiving text alerts, sign in or register for an account, then go to “My Account” and check the box next to “Receive Text Alerts.”**

Sign in or register to get order status alerts by text

Refill your prescription

You can easily refill your specialty Rx online in just a few minutes.

Pick up or Delivery

Get important information on the ways you can receive your medication.***

Condition-specific resources

Access important articles, videos and guides that can help you manage your condition.

Get answers

See how you can send a secure message to a CareTeam member who is specially trained for conditions like yours.

*Patients receive prescription status updates only after providing consent to CVS Specialty®.

**We want you to understand how information you provide to us is collected and used. Please visit our Terms of Use and Privacy Policy for details.

***Specialty delivery options are available where allowed by law. In-store pick up is currently not available in Oklahoma. Puerto Rico requires first-fill prescriptions to be transmitted directly to the dispensing specialty pharmacy. Products are dispensed by CVS Specialty and certain services are only accessed by calling CVS Specialty directly. Certain specialty medication may not qualify. Services are also available at Long’s Drugs locations.

Download our app.
Easily manage your care. Download the CVS Specialty™ Mobile App.