Know the status of your order.
Enjoy peace of mind – with us, you’ll always know where your order is.
Convenient Order Tracking
Tracking your medication orders should be simple. That’s why at CVS Specialty™, it’s easy to track your orders from start to finish. Once your medication has shipped, you’ll receive an email or text alert.
Tap the link.
From here, you can follow the status of your order ...
And see when it’s scheduled to arrive—either to CVS Pharmacy® or any other location you chose.
CVS Specialty. Providing peace of mind with order tracking made easy.
Once your specialty Rx has shipped, you can sign in and check your order status online, or you can get status alerts by email or text message.* Simply click or tap the link in your alert to see the status of your order and when it’s scheduled to arrive at CVS Pharmacy® or your chosen delivery address.
You can sign in anytime on your computer or mobile device to check your order status online. You’ll be able to see when your refill is processing, has shipped and has been delivered. We also provide tracking details so you can track the progress of your order.
Text alerts are a convenient, timely way to stay up to date wherever you are. We send real-time text alerts when:
To start receiving text alerts, sign in or register for an account, then go to “My Account” and check the box next to “Receive Text Alerts.”**
You can easily refill your specialty Rx online in just a few minutes.
Get important information on the ways you can receive your medication.***
Access important articles, videos and guides that can help you manage your condition.
See how you can send a secure message to a CareTeam member who is specially trained for conditions like yours.
*Patients receive prescription status updates only after providing consent to CVS Specialty®.
***Specialty delivery options are available where allowed by law. In-store pick up is currently not available in Oklahoma. Puerto Rico requires first-fill prescriptions to be transmitted directly to the dispensing specialty pharmacy. Products are dispensed by CVS Specialty and certain services are only accessed by calling CVS Specialty directly. Certain specialty medication may not qualify. Services are also available at Long’s Drugs locations.