Contact us by chat or phone
We’re here to help with any questions you have.
Contact us by live chat.
Do you have a question? Chat live with your CVS Specialty® CareTeam, or leave a secure chat after hours and receive a reply within the next business day.
Chat with us to get answers to questions about Rx order status, refills, medication, symptoms, side effects, interactions, billing, insurance or payments and financial assistance.
Contact us by phone
You can also reach us by phone. Select one of the options for phone numbers and availability.
For questions about refills, shipments or delivery, call us. We can be reached at 1-888-346-3731 (TTY: 1-877-853-9549) from 7:00 a.m.-9:00 p.m. ET, Monday-Friday, and from 8:00 a.m.-6:30 p.m. ET, Saturday-Sunday. The on call team is available 24/7 for help after hours.
For billing or payment questions, call 1-888-346-3731 (TTY: 1-877-853-9549) from 7:00 a.m.-9:00 p.m. ET, Monday-Friday, and from 8:00 a.m.-6:30 p.m. ET, Saturday-Sunday. The on call team is available 24/7 for help after hours.
For help with CVSspecialty.com or the CVS Specialty app, call 1-855-264-3239 (TTY: 711).
We can be reached Monday-Friday, from 9 a.m.-6 p.m. ET.
