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Getting Started

CVS/specialty does more than provide your medication. We help you stay on track so you can stay healthier, longer. We do this by providing greater access to your medication and the support you need to take them safely and effectively.

24/7 Personalized Care

Choose CVS/specialty and enjoy 24/7 support from an entire CareTeam of specially-trained pharmacists and nurses. We can help you manage your condition by: checking dosing and medication schedules; answering your medication questions; suggesting how to relieve side effects; helping you set up new medication regimens; and checking that you are taking your medication as prescribed.

Insurance Navigation

Your CareTeam can help you understand and get the most out of your benefits so you can focus more on your health. We even help you file your insurance claims and offer assistance during any specialty benefits reviews.

Flexible, Medication Pick Up or Delivery

CVS/specialty lets you stay in control and on track with flexible, medication pick up or delivery service. Just pick up your medication at any of the 7,600, nationwide CVS/pharmacy® or Long’s drugs locations1 or have it delivered to your home or work―the choice is yours.

Convenient Online Prescription Management

Register for a secure, online specialty prescription profile and make managing your medication even easier with these online tools.

  • Fast refill requests - You can even fill all your medications and supplies at the same time with our one-click “Refill All” tool
  • Up-to-date prescription information - View your prescription history, refills remaining, your costs, last fill date and more
  • Medication pick up or delivery options - Request your refills be sent directly to the location of your choice or pick them up at your local CVS/pharmacy or Long’s drugs
  • Secure prescription information storage - Keep all your specialty prescription information in one, secure place. Save your favorite CVS/pharmacy location or address for faster ordering and checkout

Contact Us Today

Ready to Start? Please call us toll-free at 1-800-237-2767 to get started.

1 Based on the availability of CVS/pharmacy locations and subject to applicable laws and regulations. In-store pick up is not available in Arkansas, Oklahoma, and West Virginia. Some states require first fill prescriptions to be transmitted directly to the dispensing specialty pharmacy. Other restrictions may apply. Return